Welcome to the Legal & Compliance
Center of Net Onboard Sdn Bhd. This page
provides access to all our legal documents,
policies, and governance frameworks,
ensuring transparency, compliance, and
user protection.
Effective Date: 2 September, 2025
Each document includes a brief description to help you understand its purpose before accessing the full details. Whether you are a customer, partner, vendor, or stakeholder, we recommend reviewing the relevant sections to ensure compliance with our standards and applicable regulations. By continuing to use our services, you acknowledge that you have read and agreed to these terms, policies, and legal requirements.
Defines the rights, obligations, and terms for using our services. Covers permitted usage, account responsibilities, prohibited activities, and legal disclaimers.
Outlines our service availability guarantees, uptime commitments, and customer compensation for service disruptions.
Sets out rules and restrictions for using our cloud services, including security, ethical conduct, and prohibited activities.
Explains how we collect, use, store, and protect personal and corporate data in compliance withMalaysia’s PDPA and global data protection laws.
Defines roles and responsibilities in handling personal data between users and our company, ensuring compliance with data protection laws.
Covers data transfers between different regions and compliance with international data protection regulations.
Outlines our cybersecurity measures, encryption standards, and security monitoring to protect users from cyber threats.
Details our security incident response procedures, including data breach handling, notifications, and regulatory reporting requirements.
Covers our payment processing, billing cycles, refund policies, and compliance with Malaysia’s SST, PCI-DSS, and Anti-Money Laundering Act (AMLA).
Describes our approach to regulatory compliance, legal obligations, and measures to prevent legal risks in business operations.
Defines the company’s governance structure, ethical responsibilities, and commitment to ESG (Environmental, Social & Governance) principles.
Covers our sustainability initiatives, ESG reporting standards, and commitment to responsible business practices.
Explains the role of the Board of Directors in ensuring ESG compliance and corporate governance integrity.
Explains the role of the Board of Directors in ensuring ESG compliance and corporate governance integrity.
Provides a framework for employees and stakeholders to report fraud, bribery, or misconduct while ensuring confidentiality and protection.
Describes our CSR initiatives, community engagement efforts, and corporate contributions to society.
Defines our commitment to diversity, equal opportunity, and fair workplace practices.
Explains our intellectual property rights, trademarks, patents, and content ownership rules.
Defines confidentiality obligations for employees, business partners, and contractors handling sensitive company information.
Outlines security, liability, and compliance requirements for third-party vendors and API integrations.
Covers our adherence to cloud industry standards, security measures, and compliance with Malaysia’s financial and technology regulations.
Defines our failover strategies, backup policies, and business continuity measures in case of disasters or cyber incidents.
Establishes responsible advertising practices, compliance with consumer protection laws, and marketing transparency.
Covers employee social media usage, brand reputation management, and online engagement rules.
Defines commission structures, marketing compliance, and partnership guidelines for affiliates and resellers.
Ensures suppliers and vendors comply with ESG and ethical sourcing principles.
Defines responsible AI usage, data handling, and compliance with ethical AI development practices.
› 1.1 Terms of Service (TOS)Term of Services – (TOS) User Agreement
› 1.2 Service Level Agreement (SLA)Uptime & Performance Commitments…
› 1.3 Acceptable Use Policy (AUP) Security and Data Protection – Responsible Service Usage
› 2.1 Privacy Policy (PDPA & GDPR Compliant) Refund and Cancellation Policy – How We Handle Your Data…
› 2.2 Data Processing Agreement (DPA)Cookie Policy – Data Handling & Security Compliance…
› 2.3 Cross-Border Data Transfer Policy – (GDPR & PDPA Compliant)
› 2.4 Cybersecurity Policy – Protecting Your Data & Systems (ISO 27001…
› 2.5 Incident Response PolicyDisclaimer – Security Breach & Notification Guidelines…
› 3.1 Payment & Billing Policy (SST, PCI-DSS & AMLA Compliant)ment – Fees
› 3.2 Regulatory Compliance & Legal Risk Policy – Ensuring Compliance…
› 4.1 Corporate Governance & ESG Policy – Ethics, Responsibility & Transparency…
› 4.2 Sustainability & ESG Compliance Framework – Our Commitment to…
›4.3 Board Governance & ESG Oversight Policy – Leadership & Sustainability
›5.1 Code of Business Conduct & Ethics – Integrity in Every Action
›5.2 Whistleblower & Anti-Corruption Policy – (MACC Act 2009 Compliant)
›5.3 Corporate Social Responsibility (CSR) Policy – Community & Stakeholder
›5.4 Diversity, Equity & Inclusion (DEI) Policy – Building an Inclusive…
›6.1 Intellectual Property (IP) & Copyright Policy – Protecting Our…
›6.2 Non-Disclosure Agreement (NDA) – Confidentiality & Business Trust
›6.3 Third-Party Vendor & API Integration Policy – Secure & Compliant…
›7.1 Cloud Compliance & Regulatory Policy – Meeting Industry & Legal…
›7.2 Disaster Recovery & Business Continuity Plan (DR & BCP) – Ensuring…
›8.1 Ethical Marketing & Advertising Policy – Honest & Transparent…
›8.2 Social Media & Digital Engagement Policy – Online Conduct & Brand…
›9.1 Affiliate, Reseller & Referral Program Agreement – Partnering…
›9.2 Responsible Supply Chain & Procurement Policy – Ethical Sourcing…
›10.1 AI Ethics & Responsible Data Usage Policy – Fair, Transparent..
If you have any questions or require further clarification, please contact our Legal & Compliance Team at [email protected].
Office Address
11-4, 2 Rio Office Park,
Persiaran Rio, Bandar Puteri,
47100 Puchong, Selangor, Malaysia.
Business Hours
Monday – Friday
09:30 AM – 18:30 PM GMT+8
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CERTIFIED TO ISO 9001 : 2015
CERT. NO. : QMS 03969
CERTIFIED TO ISO/IEC 27001 : 2013
CERT. NO. : ISMS 00429
@NET ONBOARD SDN. BHD. [200701038183 (796213-D)]
